Unable to download subtitles

Hi again,

I have an issue when I try to download the subtitles.
I have selected some providers including Addict3d. I have set and recheck my credentials it looks ok. I have also checked if the subtitles exist for my selected tv show episod in french it is exist. But, he always say:
2020-06-02 08:39:09 DEBUG::CORE::359581: No subtitles downloaded for S01E09
2020-06-02 08:39:09 DEBUG::CORE::359581: No subtitles found for S01E09 on any provider
2020-06-02 08:38:46 DEBUG::CORE::359581: Downloading subtitles for S01E09

Could you help me on it please?

REgards,

Benjamin

This I will need to look further into

Ok thank you.
Tell me if you need more info logs, screenshots or whatever could help you on it!

Hi again,

I have investigate it deeper and if I set the subtitles languages in english it work. But it still doesn’t work with the french one.

Regards,
Benjamin

This is on a list of todo items, as you can imagine with world events going on things have slowed down and priorities have shifted, my family and I will be moving to a new location as well so things are rather hectic around here for me, should be settled into the new place by end of month, I appreciate you’re patients well we all deal with what is going on.

Thanks!