TVDB searching errors

Hi,

I have just returned to sickrage after a long break, and its looking shiney! :smiley:

However I am having some problems:

  1. TVDB lookups seems to fail
  2. No shows are being added (I have tried adding existing shows (folders of shows from an old install), adding a new show, and manually adding shows from the processing folder)

when searching for shows, I get “No results found” from TVDB, IMDB searches say " Fetching of IMDB Data failed. Are you online? Exception: None" .

Any help/advice would be appreciated!

I am online and the machine (ubuntu server 20.04) has connectivity with the internet.


When i tried to add “Rick and Morty” the TVDB search said not found and the logs gave this:

2020-06-03 14:03:50 DEBUG::VERSIONUPDATER::Executing git rev-parse --verify --quiet origin/master with your shell in /opt/sickrage

2020-06-03 14:03:50 DEBUG::VERSIONUPDATER::git rev-parse --verify --quiet origin/master : returned successful
2020-06-03 14:03:53 DEBUG::TZUPDATER::GET URL: https://cdn.sickrage.ca/network_timezones/ [Status: 200]
2020-06-03 14:03:53 DEBUG::TZUPDATER::User-Agent: SiCKRAGE.CE.1/(Linux;5.4.0-33-generic;09eeab54-a5a3-11ea-b842-539a78fa5739)
2020-06-03 14:03:57 INFO::CORE::SiCKRAGE :: STARTED
2020-06-03 14:03:57 INFO::CORE::SiCKRAGE :: APP VERSION:[9.4.211]
2020-06-03 14:03:57 INFO::CORE::SiCKRAGE :: CONFIG VERSION:[v15]
2020-06-03 14:03:57 INFO::CORE::SiCKRAGE :: DATABASE VERSION:[v11]
2020-06-03 14:03:57 INFO::CORE::SiCKRAGE :: DATABASE TYPE:[sqlite]
2020-06-03 14:03:57 INFO::CORE::SiCKRAGE ::
2020-06-03 14:04:35 DEBUG::CORE::Can’t load the metadata file from /mnt/series/Rick and Morty/tvshow.nfo, it doesn’t exist
2020-06-03 14:04:35 DEBUG::CORE::Can’t load the metadata file from /mnt/series/Rick and Morty/tvshow.nfo, it doesn’t exist
2020-06-03 14:04:35 DEBUG::CORE::Can’t load the metadata file from /mnt/series/Snowpiercer/tvshow.nfo, it doesn’t exist
2020-06-03 14:04:35 DEBUG::CORE::Can’t load the metadata file from /mnt/series/Snowpiercer/tvshow.nfo, it doesn’t exist
2020-06-03 14:04:35 DEBUG::CORE::Can’t load the metadata file from /mnt/series/Space Force/tvshow.nfo, it doesn’t exist
2020-06-03 14:04:35 DEBUG::CORE::Can’t load the metadata file from /mnt/series/Space Force/tvshow.nfo, it doesn’t exist
2020-06-03 14:05:01 DEBUG::CORE::Searching for Show with term: Rick and Morty on Indexer: theTVDB
2020-06-03 14:05:02 DEBUG::tornado::POST URL: http s://api.thetvdb.com/login [Status: 200]
2020-06-03 14:05:02 DEBUG::tornado::User-Agent: SiCKRAGE.CE.1/(Linux;5.4.0-33-generic;09eeab54-a5a3-11ea-b842-539a78fa5739)
2020-06-03 14:05:02 DEBUG::tornado::With post data: ‘{“apikey”: “F9C450E78D99172E”}’
2020-06-03 14:05:02 DEBUG::tornado::POST URL: http s://api.thetvdb.com/login [Status: 200]
2020-06-03 14:05:02 DEBUG::tornado::User-Agent: SiCKRAGE.CE.1/(Linux;5.4.0-33-generic;09eeab54-a5a3-11ea-b842-539a78fa5739)
2020-06-03 14:05:02 DEBUG::tornado::With post data: ‘{“apikey”: “F9C450E78D99172E”}’
2020-06-03 14:05:02 DEBUG::tornado::POST URL: http s://api.thetvdb.com/login [Status: 200]
2020-06-03 14:05:02 DEBUG::tornado::User-Agent: SiCKRAGE.CE.1/(Linux;5.4.0-33-generic;09eeab54-a5a3-11ea-b842-539a78fa5739)
2020-06-03 14:05:02 DEBUG::tornado::With post data: ‘{“apikey”: “F9C450E78D99172E”}’
2020-06-03 14:05:02 DEBUG::tornado::POST URL: http s://api.thetvdb.com/login [Status: 200]
2020-06-03 14:05:02 DEBUG::tornado::User-Agent: SiCKRAGE.CE.1/(Linux;5.4.0-33-generic;09eeab54-a5a3-11ea-b842-539a78fa5739)
2020-06-03 14:05:02 DEBUG::tornado::With post data: ‘{“apikey”: “F9C450E78D99172E”}’
2020-06-03 14:05:03 DEBUG::tornado::POST URL: http s://api.thetvdb.com/login [Status: 200]
2020-06-03 14:05:03 DEBUG::tornado::User-Agent: SiCKRAGE.CE.1/(Linux;5.4.0-33-generic;09eeab54-a5a3-11ea-b842-539a78fa5739)
2020-06-03 14:05:03 DEBUG::tornado::With post data: ‘{“apikey”: “F9C450E78D99172E”}’
2020-06-03 14:05:03 DEBUG::tornado::POST URL: http s://api.thetvdb.com/login [Status: 200]
2020-06-03 14:05:03 DEBUG::tornado::User-Agent: SiCKRAGE.CE.1/(Linux;5.4.0-33-generic;09eeab54-a5a3-11ea-b842-539a78fa5739)
2020-06-03 14:05:03 DEBUG::tornado::With post data: ‘{“apikey”: “F9C450E78D99172E”}’
2020-06-03 14:05:03 DEBUG::tornado::POST URL: http s://api.thetvdb.com/login [Status: 200]
2020-06-03 14:05:03 DEBUG::tornado::User-Agent: SiCKRAGE.CE.1/(Linux;5.4.0-33-generic;09eeab54-a5a3-11ea-b842-539a78fa5739)
2020-06-03 14:05:03 DEBUG::tornado::With post data: ‘{“apikey”: “F9C450E78D99172E”}’
2020-06-03 14:05:03 DEBUG::tornado::POST URL: http s://api.thetvdb.com/login [Status: 200]
2020-06-03 14:05:03 DEBUG::tornado::User-Agent: SiCKRAGE.CE.1/(Linux;5.4.0-33-generic;09eeab54-a5a3-11ea-b842-539a78fa5739)
2020-06-03 14:05:03 DEBUG::tornado::With post data: ‘{“apikey”: “F9C450E78D99172E”}’
2020-06-03 14:05:04 DEBUG::tornado::POST URL: http s://api.thetvdb.com/login [Status: 200]
2020-06-03 14:05:04 DEBUG::tornado::User-Agent: SiCKRAGE.CE.1/(Linux;5.4.0-33-generic;09eeab54-a5a3-11ea-b842-539a78fa5739)
2020-06-03 14:05:04 DEBUG::tornado::With post data: ‘{“apikey”: “F9C450E78D99172E”}’
2020-06-03 14:05:04 DEBUG::tornado::Searching for show by name: Rick and Morty
2020-06-03 14:05:04 DEBUG::tornado::GET URL: http s://api.thetvdb.com/search/series?name=Rick%20and%20Morty [Status: 401]
2020-06-03 14:05:04 DEBUG::tornado::User-Agent: SiCKRAGE.CE.1/(Linux;5.4.0-33-generic;09eeab54-a5a3-11ea-b842-539a78fa5739)
2020-06-03 14:05:04 DEBUG::tornado::POST URL: http s://api.thetvdb.com/login [Status: 200]
2020-06-03 14:05:04 DEBUG::tornado::User-Agent: SiCKRAGE.CE.1/(Linux;5.4.0-33-generic;09eeab54-a5a3-11ea-b842-539a78fa5739)
2020-06-03 14:05:04 DEBUG::tornado::With post data: ‘{“apikey”: “F9C450E78D99172E”}’
2020-06-03 14:05:04 DEBUG::tornado::POST URL: http s://api.thetvdb.com/login [Status: 200]
2020-06-03 14:05:04 DEBUG::tornado::User-Agent: SiCKRAGE.CE.1/(Linux;5.4.0-33-generic;09eeab54-a5a3-11ea-b842-539a78fa5739)
2020-06-03 14:05:04 DEBUG::tornado::With post data: ‘{“apikey”: “F9C450E78D99172E”}’
2020-06-03 14:05:05 DEBUG::tornado::POST URL: http s://api.thetvdb.com/login [Status: 200]
2020-06-03 14:05:05 DEBUG::tornado::User-Agent: SiCKRAGE.CE.1/(Linux;5.4.0-33-generic;09eeab54-a5a3-11ea-b842-539a78fa5739)
2020-06-03 14:05:05 DEBUG::tornado::With post data: ‘{“apikey”: “F9C450E78D99172E”}’
2020-06-03 14:05:05 DEBUG::tornado::POST URL: http s://api.thetvdb.com/login [Status: 200]
2020-06-03 14:05:05 DEBUG::tornado::User-Agent: SiCKRAGE.CE.1/(Linux;5.4.0-33-generic;09eeab54-a5a3-11ea-b842-539a78fa5739)
2020-06-03 14:05:05 DEBUG::tornado::With post data: ‘{“apikey”: “F9C450E78D99172E”}’
2020-06-03 14:05:05 DEBUG::tornado::POST URL: http s://api.thetvdb.com/login [Status: 200]
2020-06-03 14:05:05 DEBUG::tornado::User-Agent: SiCKRAGE.CE.1/(Linux;5.4.0-33-generic;09eeab54-a5a3-11ea-b842-539a78fa5739)
2020-06-03 14:05:05 DEBUG::tornado::With post data: ‘{“apikey”: “F9C450E78D99172E”}’
2020-06-03 14:05:05 DEBUG::tornado::POST URL: http s://api.thetvdb.com/login [Status: 200]
2020-06-03 14:05:05 DEBUG::tornado::User-Agent: SiCKRAGE.CE.1/(Linux;5.4.0-33-generic;09eeab54-a5a3-11ea-b842-539a78fa5739)
2020-06-03 14:05:05 DEBUG::tornado::With post data: ‘{“apikey”: “F9C450E78D99172E”}’
2020-06-03 14:05:06 DEBUG::tornado::POST URL: http s://api.thetvdb.com/login [Status: 200]
2020-06-03 14:05:06 DEBUG::tornado::User-Agent: SiCKRAGE.CE.1/(Linux;5.4.0-33-generic;09eeab54-a5a3-11ea-b842-539a78fa5739)
2020-06-03 14:05:06 DEBUG::tornado::With post data: ‘{“apikey”: “F9C450E78D99172E”}’
2020-06-03 14:05:06 DEBUG::tornado::POST URL: http s://api.thetvdb.com/login [Status: 200]
2020-06-03 14:05:06 DEBUG::tornado::User-Agent: SiCKRAGE.CE.1/(Linux;5.4.0-33-generic;09eeab54-a5a3-11ea-b842-539a78fa5739)
2020-06-03 14:05:06 DEBUG::tornado::With post data: ‘{“apikey”: “F9C450E78D99172E”}’
2020-06-03 14:05:06 DEBUG::tornado::POST URL: http s://api.thetvdb.com/login [Status: 200]
2020-06-03 14:05:06 DEBUG::tornado::User-Agent: SiCKRAGE.CE.1/(Linux;5.4.0-33-generic;09eeab54-a5a3-11ea-b842-539a78fa5739)
2020-06-03 14:05:06 DEBUG::tornado::With post data: ‘{“apikey”: “F9C450E78D99172E”}’
2020-06-03 14:05:06 DEBUG::tornado::Searching for show by name: Rick and Morty
2020-06-03 14:05:06 DEBUG::tornado::GET URL: http s://api.thetvdb.com/search/series?name=Rick%20and%20Morty [Status: 401]
2020-06-03 14:05:06 DEBUG::tornado::User-Agent: SiCKRAGE.CE.1/(Linux;5.4.0-33-generic;09eeab54-a5a3-11ea-b842-539a78fa5739)
2020-06-03 14:05:06 DEBUG::tornado::POST URL: http s://api.thetvdb.com/login [Status: 200]
2020-06-03 14:05:06 DEBUG::tornado::User-Agent: SiCKRAGE.CE.1/(Linux;5.4.0-33-generic;09eeab54-a5a3-11ea-b842-539a78fa5739)
2020-06-03 14:05:06 DEBUG::tornado::With post data: ‘{“apikey”: “F9C450E78D99172E”}’
2020-06-03 14:05:07 DEBUG::tornado::POST URL: http s://api.thetvdb.com/login [Status: 200]
2020-06-03 14:05:07 DEBUG::tornado::User-Agent: SiCKRAGE.CE.1/(Linux;5.4.0-33-generic;09eeab54-a5a3-11ea-b842-539a78fa5739)
2020-06-03 14:05:07 DEBUG::tornado::With post data: ‘{“apikey”: “F9C450E78D99172E”}’
2020-06-03 14:05:07 DEBUG::tornado::POST URL: http s://api.thetvdb.com/login [Status: 200]
2020-06-03 14:05:07 DEBUG::tornado::User-Agent: SiCKRAGE.CE.1/(Linux;5.4.0-33-generic;09eeab54-a5a3-11ea-b842-539a78fa5739)
2020-06-03 14:05:07 DEBUG::tornado::With post data: ‘{“apikey”: “F9C450E78D99172E”}’
2020-06-03 14:05:07 DEBUG::tornado::POST URL: http s://api.thetvdb.com/login [Status: 200]
2020-06-03 14:05:07 DEBUG::tornado::User-Agent: SiCKRAGE.CE.1/(Linux;5.4.0-33-generic;09eeab54-a5a3-11ea-b842-539a78fa5739)
2020-06-03 14:05:07 DEBUG::tornado::With post data: ‘{“apikey”: “F9C450E78D99172E”}’
2020-06-03 14:05:07 DEBUG::tornado::POST URL: http s://api.thetvdb.com/login [Status: 200]
2020-06-03 14:05:07 DEBUG::tornado::User-Agent: SiCKRAGE.CE.1/(Linux;5.4.0-33-generic;09eeab54-a5a3-11ea-b842-539a78fa5739)
2020-06-03 14:05:07 DEBUG::tornado::With post data: ‘{“apikey”: “F9C450E78D99172E”}’
2020-06-03 14:05:08 DEBUG::tornado::POST URL: http s://api.thetvdb.com/login [Status: 200]
2020-06-03 14:05:08 DEBUG::tornado::User-Agent: SiCKRAGE.CE.1/(Linux;5.4.0-33-generic;09eeab54-a5a3-11ea-b842-539a78fa5739)
2020-06-03 14:05:08 DEBUG::tornado::With post data: ‘{“apikey”: “F9C450E78D99172E”}’
2020-06-03 14:05:08 DEBUG::tornado::POST URL: http s://api.thetvdb.com/login [Status: 200]
2020-06-03 14:05:08 DEBUG::tornado::User-Agent: SiCKRAGE.CE.1/(Linux;5.4.0-33-generic;09eeab54-a5a3-11ea-b842-539a78fa5739)
2020-06-03 14:05:08 DEBUG::tornado::With post data: ‘{“apikey”: “F9C450E78D99172E”}’
2020-06-03 14:05:08 DEBUG::tornado::POST URL: http s://api.thetvdb.com/login [Status: 200]
2020-06-03 14:05:08 DEBUG::tornado::User-Agent: SiCKRAGE.CE.1/(Linux;5.4.0-33-generic;09eeab54-a5a3-11ea-b842-539a78fa5739)
2020-06-03 14:05:08 DEBUG::tornado::With post data: ‘{“apikey”: “F9C450E78D99172E”}’
2020-06-03 14:05:09 DEBUG::tornado::POST URL: http s://api.thetvdb.com/login [Status: 200]
2020-06-03 14:05:09 DEBUG::tornado::User-Agent: SiCKRAGE.CE.1/(Linux;5.4.0-33-generic;09eeab54-a5a3-11ea-b842-539a78fa5739)
2020-06-03 14:05:09 DEBUG::tornado::With post data: ‘{“apikey”: “F9C450E78D99172E”}’
2020-06-03 14:05:09 DEBUG::tornado::Searching for show by name: Rick and Morty
2020-06-03 14:05:09 DEBUG::tornado::GET URL: http s://api.thetvdb.com/search/series?name=Rick%20and%20Morty [Status: 401]
2020-06-03 14:05:09 DEBUG::tornado::User-Agent: SiCKRAGE.CE.1/(Linux;5.4.0-33-generic;09eeab54-a5a3-11ea-b842-539a78fa5739)
2020-06-03 14:05:09 DEBUG::tornado::POST URL: http s://api.thetvdb.com/login [Status: 200]
2020-06-03 14:05:09 DEBUG::tornado::User-Agent: SiCKRAGE.CE.1/(Linux;5.4.0-33-generic;09eeab54-a5a3-11ea-b842-539a78fa5739)
2020-06-03 14:05:09 DEBUG::tornado::With post data: ‘{“apikey”: “F9C450E78D99172E”}’
2020-06-03 14:05:09 DEBUG::tornado::POST URL: http s://api.thetvdb.com/login [Status: 200]
2020-06-03 14:05:09 DEBUG::tornado::User-Agent: SiCKRAGE.CE.1/(Linux;5.4.0-33-generic;09eeab54-a5a3-11ea-b842-539a78fa5739)
2020-06-03 14:05:09 DEBUG::tornado::With post data: ‘{“apikey”: “F9C450E78D99172E”}’
2020-06-03 14:05:10 DEBUG::tornado::POST URL: http s://api.thetvdb.com/login [Status: 200]
2020-06-03 14:05:10 DEBUG::tornado::User-Agent: SiCKRAGE.CE.1/(Linux;5.4.0-33-generic;09eeab54-a5a3-11ea-b842-539a78fa5739)
2020-06-03 14:05:10 DEBUG::tornado::With post data: ‘{“apikey”: “F9C450E78D99172E”}’
2020-06-03 14:05:10 DEBUG::tornado::POST URL: http s://api.thetvdb.com/login [Status: 200]
2020-06-03 14:05:10 DEBUG::tornado::User-Agent: SiCKRAGE.CE.1/(Linux;5.4.0-33-generic;09eeab54-a5a3-11ea-b842-539a78fa5739)
2020-06-03 14:05:10 DEBUG::tornado::With post data: ‘{“apikey”: “F9C450E78D99172E”}’
2020-06-03 14:05:10 DEBUG::tornado::POST URL: http s://api.thetvdb.com/login [Status: 200]
2020-06-03 14:05:10 DEBUG::tornado::User-Agent: SiCKRAGE.CE.1/(Linux;5.4.0-33-generic;09eeab54-a5a3-11ea-b842-539a78fa5739)
2020-06-03 14:05:10 DEBUG::tornado::With post data: ‘{“apikey”: “F9C450E78D99172E”}’
2020-06-03 14:05:10 DEBUG::tornado::POST URL: http s://api.thetvdb.com/login [Status: 200]
2020-06-03 14:05:10 DEBUG::tornado::User-Agent: SiCKRAGE.CE.1/(Linux;5.4.0-33-generic;09eeab54-a5a3-11ea-b842-539a78fa5739)
2020-06-03 14:05:10 DEBUG::tornado::With post data: ‘{“apikey”: “F9C450E78D99172E”}’
2020-06-03 14:05:11 DEBUG::tornado::POST URL: http s://api.thetvdb.com/login [Status: 200]
2020-06-03 14:05:11 DEBUG::tornado::User-Agent: SiCKRAGE.CE.1/(Linux;5.4.0-33-generic;09eeab54-a5a3-11ea-b842-539a78fa5739)
2020-06-03 14:05:11 DEBUG::tornado::With post data: ‘{“apikey”: “F9C450E78D99172E”}’
2020-06-03 14:05:11 DEBUG::tornado::POST URL: http s://api.thetvdb.com/login [Status: 200]
2020-06-03 14:05:11 DEBUG::tornado::User-Agent: SiCKRAGE.CE.1/(Linux;5.4.0-33-generic;09eeab54-a5a3-11ea-b842-539a78fa5739)
2020-06-03 14:05:11 DEBUG::tornado::With post data: ‘{“apikey”: “F9C450E78D99172E”}’
2020-06-03 14:05:11 DEBUG::tornado::POST URL: http s://api.thetvdb.com/login [Status: 200]
2020-06-03 14:05:11 DEBUG::tornado::User-Agent: SiCKRAGE.CE.1/(Linux;5.4.0-33-generic;09eeab54-a5a3-11ea-b842-539a78fa5739)
2020-06-03 14:05:11 DEBUG::tornado::With post data: ‘{“apikey”: “F9C450E78D99172E”}’
2020-06-03 14:05:11 DEBUG::tornado::Series result returned zero