Sickrage.service is currently: inactive

#1

I installed Sickrage on Ubuntu 18.04 using the Atomic method but it will not run. any help will be appreciated

Access gives the below output:
AtoMiC SickRage Access Details

Press [Enter] key to continue or Ctrl+C to exit…

—>Searching for possible port numbers…
Default port: 8081 found in AtoMiC-ToolKit config.
grep: /opt/sickrage/data/config.ini: No such file or directory
grep: /opt/sickrage/data/config.ini: No such file or directory
grep: /opt/sickrage/data/config.ini: No such file or directory

—>Finding SickRage System details…

You may be able to access SickRage on any of the following URLs…
—>http://...:8081 from anywhere (requires port forwarding on router)
—>http://myyip:8081 from your local network
—>http://system name:8081 from your local network
—>0.0.0.0/8081 on this system
Actual port numbers could be different. Check your settings file: /opt/sickrage/data/config.ini
If SSL is enabled, then use HTTPS instead of HTTP in the above URLs.

Your SickRage credentials are…
—>Username: Incompatibility. Cannot determine username.
—>Password: Incompatibility. Cannot determine password.

Checking SickRage status…
SYSTEMD sickrage.service found.
sickrage.service is currently: inactive
grep: /opt/sickrage/data/config.ini: No such file or directory
SickRage is configured to be accessible outside localhost.
output from cmd - systemctl status sickrage.service
sickrage.service - SickRage
Loaded: loaded (/etc/systemd/system/sickrage.service; enabled; vendor preset: enabled)
Active: inactive (dead) since Sun 2019-10-06 16:14:20 +03; 1min 21s ago

Oct 06 16:14:20 homeplex-Inspiron-One-2330 systemd[1]: Starting SickRage…
Oct 06 16:14:20 homeplex-Inspiron-One-2330 python3[16373]: Traceback (most recent call last):
Oct 06 16:14:20 homeplex-Inspiron-One-2330 python3[16373]: File “/opt/sickrage/sickrage/init.py”, line 222, in main
Oct 06 16:14:20 homeplex-Inspiron-One-2330 python3[16373]: from sickrage.core import Core
Oct 06 16:14:20 homeplex-Inspiron-One-2330 python3[16373]: File “/opt/sickrage/sickrage/core/init.py”, line 37, in
Oct 06 16:14:20 homeplex-Inspiron-One-2330 python3[16373]: from apscheduler.schedulers.tornado import TornadoScheduler
Oct 06 16:14:20 homeplex-Inspiron-One-2330 python3[16373]: ModuleNotFoundError: No module named ‘apscheduler’
Oct 06 16:14:20 homeplex-Inspiron-One-2330 systemd[1]: Started SickRage.

#2

I’m actually not aware of this method till now, must have been created third-party, SR has changed lots and my guess it has not been updated to work with the latest version that runs on Python 3. I would suggest going manual install using GIT.

#3

Thanks, are there any guides for using GIT?

#4
#5

I did this but when I run python3 -m pip install -r requirements.txt i get the below output.
sudo python3 -m pip install -r requirements.txt
Traceback (most recent call last):
File “/usr/local/lib/python3.7/runpy.py”, line 193, in _run_module_as_main
“main”, mod_spec)
File “/usr/local/lib/python3.7/runpy.py”, line 85, in _run_code
exec(code, run_globals)
File “/usr/local/lib/python3.7/site-packages/pip/main.py”, line 16, in
from pip._internal import main as _main # isort:skip # noqa
File “/usr/local/lib/python3.7/site-packages/pip/_internal/init.py”, line 40, in
from pip._internal.cli.autocompletion import autocomplete
File “/usr/local/lib/python3.7/site-packages/pip/_internal/cli/autocompletion.py”, line 8, in
from pip._internal.cli.main_parser import create_main_parser
File “/usr/local/lib/python3.7/site-packages/pip/_internal/cli/main_parser.py”, line 12, in
from pip._internal.commands import (
File “/usr/local/lib/python3.7/site-packages/pip/_internal/commands/init.py”, line 6, in
from pip._internal.commands.completion import CompletionCommand
File “/usr/local/lib/python3.7/site-packages/pip/_internal/commands/completion.py”, line 6, in
from pip._internal.cli.base_command import Command
File “/usr/local/lib/python3.7/site-packages/pip/_internal/cli/base_command.py”, line 20, in
from pip._internal.download import PipSession
File “/usr/local/lib/python3.7/site-packages/pip/_internal/download.py”, line 15, in
from pip._vendor import requests, six, urllib3
File “/usr/local/lib/python3.7/site-packages/pip/_vendor/requests/init.py”, line 97, in
from pip._vendor.urllib3.contrib import pyopenssl
File “/usr/local/lib/python3.7/site-packages/pip/_vendor/urllib3/contrib/pyopenssl.py”, line 46, in
import OpenSSL.SSL
File “/usr/local/lib/python3.7/site-packages/OpenSSL/init.py”, line 8, in
from OpenSSL import rand, crypto, SSL
File “/usr/local/lib/python3.7/site-packages/OpenSSL/SSL.py”, line 105, in
SSL_ST_INIT = _lib.SSL_ST_INIT
AttributeError: module ‘lib’ has no attribute ‘SSL_ST_INIT’
ouput from Sudo python3.7 SiCKRAGE.py
Traceback (most recent call last):
File “/home/h*******/sickrage/sickrage/init.py”, line 222, in main
from sickrage.core import Core
File “/home/h*******/sickrage/sickrage/core/init.py”, line 37, in
from apscheduler.schedulers.tornado import TornadoScheduler
ModuleNotFoundError: No module named ‘apscheduler’
and ouput from sudo service sickrage status
sickrage.service
Loaded: not-found (Reason: No such file or directory)
Active: failed (Result: exit-code) since Mon 2019-10-14 11:30:14 +03; 14min ago

Oct 13 15:04:42 homeplex-Inspiron-One-2330 sickrage[12466]: File “/opt/sickrage/sickrage/core/init.py”, line 41, in <modul
Oct 13 15:04:42 h******** sickrage[12466]: from keycloak.realm import KeycloakRealm
Oct 13 15:04:42 h********[12466]: ModuleNotFoundError: No module named ‘keycloak’
Oct 13 15:04:42 h******** systemd[1]: Started LSB: starts instance of SickRage.
Oct 14 11:30:14 h*********systemd[1]: Stopping LSB: starts instance of SickRage…
Oct 14 11:30:14 h*********sickrage[23700]: Stopping SickRage
Oct 14 11:30:14 h*********sickrage[23700]: No process in pidfile ‘/home/home-plex/.sickrage.pid’ found running;
Oct 14 11:30:14 h*********systemd[1]: sickrage.service: Control process exited, code=exited status=1
Oct 14 11:30:14 h*********systemd[1]: sickrage.service: Failed with result ‘exit-code’.
Oct 14 11:30:14 h*********systemd[1]: Stopped LSB: starts instance of SickRage.

#6

I had to move to a different system and install pip3 using apt but it is all working now. thanks.