No processable items found in folder of all folders

Hello,

Post-processing (copy) has stoped working a few weeks ago and I can’t figure out what’s wrong…

Here’s what I’ve tried and know:

  • Debug log always shows: “No processable items found in folder” for each folder to process (Linux).
  • All folders and files have RWX rights to rule out security issues.
  • Settings->General->Advanced Settings->Allowed video file extensions = “avi,mkv,mpg,mpeg,wmv,ogm,mp4,iso,img,divx,m2ts,m4v,ts,flv,f4v,mov,rmvb,vob,dvr-ms,wtv,ogv,3gp,webm,tp”. Changing it for “mkv” doesn’t proccess any “mkv” files.
  • As far as I can tell, it has stop suddenly and I have no clue what might have changed
  • GIT point to master of https://git.sickrage.ca/SiCKRAGE/sickrage.git
  • Version is latest pull from above GIT

Please help me figure out what is wrong…

Thank you !

what are the filenames attempting to be processed?

I’ve seen that it might matters in some of the posts in this forum, so I’ve been playing arround with them…

Last I tried was: ./4400.S01E09/4400.S01E09.mkv
also had: ./Superman.and.Lois.S02E02.480p.x264-mSD[eztv.re].mkv

Your question made me thought about a new test… I rename Superman.and.Lois.S02E02.480p.x264-mSD[eztv.re].mkv for Superman.and.Lois.S02E02.480p.x264-mSD[eztv.re].mp4 and it worked !

Even though both extensions are in the “Allowed video file extensions” setting, only MP4 file are copied…

Any ideas why ?

Any chance you have a Superman.and.Lois.S02E02.480p.x264-mSD[eztv.re].mkv.processed file?

None… I only got a Superman.and.Lois.S02E02.480p.x264-mSD[eztv.re].mp4.processed after my successful rename and process. I confirm that none of the MKV files are pocessed, but it work after a rename to MP4: got 3 new files unprocessable as MKV but are porcessed as soon as they are renamed.

Can you screenshot me the directory list please

I’m gettinq this error when I try to attach screen captures: “Sorry, new users can only put one embedded media item in a post.”

So, here it is in text:

[email protected][/mnt/alpha/downloads/complete/tv]# ll -R
total 78
drwxrwxrwx+ 3 media  media  uarch    4 Jan 19 23:20 ./
drwxrwx---+ 3 root   media  uarch    5 Jan 20 00:03 ../
-rwxrwx---+ 1 media  media  uarch 6148 Jan 19 23:50 .DS_Store*
drwxrwx---+ 2 921    media  uarch    7 Jan 20 00:08 Batwoman.S03E09.HDTV.x264-TORRENTGALAXY[TGx]/

./Batwoman.S03E09.HDTV.x264-TORRENTGALAXY[TGx]:
total 454408
drwxrwx---+ 2 921    media  uarch         7 Jan 20 00:08 ./
drwxrwxrwx+ 3 media  media  uarch         4 Jan 19 23:20 ../
-rwxrwx---+ 1 921    media  uarch       718 Jan 19 22:51 [TGx]Downloaded from torrentgalaxy.to .txt*
-rwxrwx---+ 1 921    media  uarch 232476423 Jan 19 22:51 Batwoman.S03E09.HDTV.x264-TORRENTGALAXY.mkv*
-rwxrwx---+ 1 yan    media  uarch 232476423 Jan 19 22:51 Batwoman.S03E09.HDTV.x264-TORRENTGALAXY.mp4*
-rwxrwx---+ 1 root   media  uarch         0 Jan 20 00:08 Batwoman.S03E09.HDTV.x264-TORRENTGALAXY.mp4.sr_processed*
-rwxrwx---+ 1 921    media  uarch        39 Jan 19 22:51 source.txt*
[email protected][/mnt/alpha/downloads/complete/tv]# 

Allowed video file extensions: avi,mkv,mpg,mpeg,wmv,ogm,mp4,iso,img,divx,m2ts,m4v,ts,flv,f4v,mov,rmvb,vob,dvr-ms,wtv,ogv,3gp,webm,tp

Here are logs in DEBUG:

2022-01-20 00:08:57 INFO::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Finished manual post-processing job for: /mnt/downloads/complete/tv
2022-01-20 00:08:57 INFO::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Successfully processed
2022-01-20 00:08:57 INFO::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Processing succeeded for /mnt/downloads/complete/tv/Batwoman.S03E09.HDTV.x264-TORRENTGALAXY[TGx]/Batwoman.S03E09.HDTV.x264-TORRENTGALAXY.mp4
2022-01-20 00:08:57 DEBUG::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Notification for NMJ scan update not enabled, skipping this notification
2022-01-20 00:08:57 DEBUG::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Formatting pattern: %SN - %Sx%0E - %EN - %QN -> Batwoman - 3x09 - Meet Your Maker - SDTV
2022-01-20 00:08:57 DEBUG::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Parsed /mnt/tv/Batwoman/Season 03/Batwoman - S03E09 - Meet Your Maker into SHOW:[Batwoman] SEASON:[03] EPISODE:[09] ABD:[False] ANIME:[False] REGEX:[standard season_only]
2022-01-20 00:08:57 DEBUG::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Setting permissions for /mnt/tv/Batwoman/Season 03/Batwoman - S03E09 - Meet Your Maker.mp4 to 664 as parent directory has 775
2022-01-20 00:08:53 DEBUG::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Copying file from /mnt/downloads/complete/tv/Batwoman.S03E09.HDTV.x264-TORRENTGALAXY[TGx]/Batwoman.S03E09.HDTV.x264-TORRENTGALAXY.mp4 to /mnt/tv/Batwoman/Season 03/Batwoman - S03E09 - Meet Your Maker.mp4
2022-01-20 00:08:53 DEBUG::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Checking if the path [/mnt/tv/Batwoman/Season 03] already exists
2022-01-20 00:08:53 DEBUG::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Destination folder for this episode: /mnt/tv/Batwoman/Season 03
2022-01-20 00:08:53 DEBUG::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Formatting pattern: Season %0S -> Season 03
2022-01-20 00:08:53 DEBUG::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Episode has no release group, replacing it with 'TORRENTGALAXY[TGx]'
2022-01-20 00:08:53 DEBUG::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Parsed /mnt/downloads/complete/tv/Batwoman.S03E09.HDTV.x264-TORRENTGALAXY[TGx]/Batwoman.S03E09.HDTV.x264-TORRENTGALAXY into SHOW:[Batwoman] SEASON:[03] EPISODE:[09] GROUP:[TORRENTGALAXY[TGx]] ABD:[False] ANIME:[False] REGEX:[standard]
2022-01-20 00:08:53 DEBUG::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Formatting pattern: %SN - S%0SE%0E - %EN -> Batwoman - S03E09 - Meet Your Maker
2022-01-20 00:08:53 DEBUG::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Episode has no release group, replacing it with 'TORRENTGALAXY[TGx]'
2022-01-20 00:08:53 DEBUG::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Parsed /mnt/downloads/complete/tv/Batwoman.S03E09.HDTV.x264-TORRENTGALAXY[TGx]/Batwoman.S03E09.HDTV.x264-TORRENTGALAXY into SHOW:[Batwoman] SEASON:[03] EPISODE:[09] GROUP:[TORRENTGALAXY[TGx]] ABD:[False] ANIME:[False] REGEX:[standard]
2022-01-20 00:08:53 DEBUG::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Folder name (Batwoman.S03E09.HDTV.x264-TORRENTGALAXY[TGx]) appears to be a valid release name. Using it.
2022-01-20 00:08:53 DEBUG::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Parsed Batwoman.S03E09.HDTV.x264-TORRENTGALAXY[TGx] into SHOW:[Batwoman] SEASON:[03] EPISODE:[09] GROUP:[TORRENTGALAXY[TGx]] ABD:[False] ANIME:[False] REGEX:[standard]
2022-01-20 00:08:53 DEBUG::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Trying to determine free space on destination drive
2022-01-20 00:08:53 INFO::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::This download is marked a priority download so I'm going to replace an existing file if I find one
2022-01-20 00:08:53 DEBUG::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::There is no existing file so there's no worries about replacing it
2022-01-20 00:08:53 DEBUG::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Snatch history had a version in it, using that: v-1
2022-01-20 00:08:53 DEBUG::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Is ep a priority download: True
2022-01-20 00:08:53 DEBUG::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::SR snatched this episode and it is a higher quality so I'm marking it as priority
2022-01-20 00:08:53 DEBUG::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Quality of the episode we're processing: Qualities.SDTV
2022-01-20 00:08:53 DEBUG::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Snatch history had a quality in it, using that: SDTV
2022-01-20 00:08:53 DEBUG::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Retrieving episode object for 3x9
2022-01-20 00:08:53 DEBUG::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Found result in history for Batwoman.S03E09.HDTV.x264-TORRENTGALAXY.mp4 - Season: 3 - Episode: 9 - Quality: SDTV - Version: -1
2022-01-20 00:08:53 INFO::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Processing file /mnt/downloads/complete/tv/Batwoman.S03E09.HDTV.x264-TORRENTGALAXY[TGx]/Batwoman.S03E09.HDTV.x264-TORRENTGALAXY.mp4
2022-01-20 00:08:53 DEBUG::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Parsed /mnt/downloads/complete/tv/Batwoman.S03E09.HDTV.x264-TORRENTGALAXY[TGx] into SHOW:[Batwoman] SEASON:[03] EPISODE:[09] GROUP:[TORRENTGALAXY[TGx]] ABD:[False] ANIME:[False] REGEX:[standard]
2022-01-20 00:08:53 DEBUG::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Parsed Batwoman.S03E09.HDTV.x264-TORRENTGALAXY.mp4 into SHOW:[Batwoman] SEASON:[03] EPISODE:[09] GROUP:[TORRENTGALAXY] ABD:[False] ANIME:[False] REGEX:[standard]
2022-01-20 00:08:53 DEBUG::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Processing folder /mnt/downloads/complete/tv/Batwoman.S03E09.HDTV.x264-TORRENTGALAXY[TGx]
2022-01-20 00:08:53 DEBUG::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Parsed Batwoman.S03E09.HDTV.x264-TORRENTGALAXY.mp4 into SHOW:[Batwoman] SEASON:[03] EPISODE:[09] GROUP:[TORRENTGALAXY] ABD:[False] ANIME:[False] REGEX:[standard]
2022-01-20 00:08:53 DEBUG::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Processing folder /mnt/downloads/complete/tv
2022-01-20 00:08:53 INFO::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Processing /mnt/downloads/complete/tv
2022-01-20 00:08:53 INFO::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Started manual post-processing job for: /mnt/downloads/complete/tv

whats with the asterisk at the end of each filename?

Also the changes recently made was to do away with the allowed video file extension list, in favor of using mimetypes instead, I’ve confirmed on my end that mkv files are working for post-processing, however, for some reason they don’t seem to get picked up on your end, what device are you using and OS? also what version of Python do you have installed?

asterisk at the end of a file in Linux only means that the file has “executable” rights.

Using FreeBSD 12.2-RELEASE-p11 from a TrueNAS
Python is 3.7.9

Any suggestions or test I can do to help? I’m working in IT, so no you can go with the short verion.

I need to spin up a FreeBSD VM to debug the code in as currently I have no reports other then yours that about failing to work with MKV files, as you can see even someone else that recently reported a post-processing issue, their file is a MKV file so we know its working on picking those files up

I completly understand… If I can be your “guinea pig” somehow, don’t hesitate… For now I simply rename the extension and I’m happy. Thanks!

Well I am ultimately curious as to why or how this is happening and only to MKV files, could you create a backup and email it to me [email protected] please

Got anything from the backup I emailed you?

working on things today, will let you know my findings

I noticed that I also can’t get items to process and be moved to the media folders, for about 2 weeks now. Upon reading this thread, I also noticed all my non processable items are mkv type.
I am using Win 7 and Sickrage 10.0.50.

can you please provide logs?