No processable items found in folder of all folders

Yan · January 19, 2022, 2:49am

Hello,

Post-processing (copy) has stoped working a few weeks ago and I can’t figure out what’s wrong…

Here’s what I’ve tried and know:

Debug log always shows: “No processable items found in folder” for each folder to process (Linux).
All folders and files have RWX rights to rule out security issues.
Settings->General->Advanced Settings->Allowed video file extensions = “avi,mkv,mpg,mpeg,wmv,ogm,mp4,iso,img,divx,m2ts,m4v,ts,flv,f4v,mov,rmvb,vob,dvr-ms,wtv,ogv,3gp,webm,tp”. Changing it for “mkv” doesn’t proccess any “mkv” files.
As far as I can tell, it has stop suddenly and I have no clue what might have changed
GIT point to master of https://git.sickrage.ca/SiCKRAGE/sickrage.git
Version is latest pull from above GIT

Please help me figure out what is wrong…

Thank you !

echel0n · January 19, 2022, 4:26am

what are the filenames attempting to be processed?

Yan · January 19, 2022, 4:32am

I’ve seen that it might matters in some of the posts in this forum, so I’ve been playing arround with them…

Last I tried was: ./4400.S01E09/4400.S01E09.mkv
also had: ./Superman.and.Lois.S02E02.480p.x264-mSD[eztv.re].mkv

Yan · January 19, 2022, 4:44am

Your question made me thought about a new test… I rename Superman.and.Lois.S02E02.480p.x264-mSD[eztv.re].mkv for Superman.and.Lois.S02E02.480p.x264-mSD[eztv.re].mp4 and it worked !

Even though both extensions are in the “Allowed video file extensions” setting, only MP4 file are copied…

Any ideas why ?

echel0n · January 19, 2022, 7:31am

Any chance you have a Superman.and.Lois.S02E02.480p.x264-mSD[eztv.re].mkv.processed file?

Yan · January 20, 2022, 2:43am

None… I only got a Superman.and.Lois.S02E02.480p.x264-mSD[eztv.re].mp4.processed after my successful rename and process. I confirm that none of the MKV files are pocessed, but it work after a rename to MP4: got 3 new files unprocessable as MKV but are porcessed as soon as they are renamed.

echel0n · January 20, 2022, 3:01am

Can you screenshot me the directory list please

Yan · January 20, 2022, 5:25am

I’m gettinq this error when I try to attach screen captures: “Sorry, new users can only put one embedded media item in a post.”

So, here it is in text:

[email protected][/mnt/alpha/downloads/complete/tv]# ll -R
total 78
drwxrwxrwx+ 3 media  media  uarch    4 Jan 19 23:20 ./
drwxrwx---+ 3 root   media  uarch    5 Jan 20 00:03 ../
-rwxrwx---+ 1 media  media  uarch 6148 Jan 19 23:50 .DS_Store*
drwxrwx---+ 2 921    media  uarch    7 Jan 20 00:08 Batwoman.S03E09.HDTV.x264-TORRENTGALAXY[TGx]/

./Batwoman.S03E09.HDTV.x264-TORRENTGALAXY[TGx]:
total 454408
drwxrwx---+ 2 921    media  uarch         7 Jan 20 00:08 ./
drwxrwxrwx+ 3 media  media  uarch         4 Jan 19 23:20 ../
-rwxrwx---+ 1 921    media  uarch       718 Jan 19 22:51 [TGx]Downloaded from torrentgalaxy.to .txt*
-rwxrwx---+ 1 921    media  uarch 232476423 Jan 19 22:51 Batwoman.S03E09.HDTV.x264-TORRENTGALAXY.mkv*
-rwxrwx---+ 1 yan    media  uarch 232476423 Jan 19 22:51 Batwoman.S03E09.HDTV.x264-TORRENTGALAXY.mp4*
-rwxrwx---+ 1 root   media  uarch         0 Jan 20 00:08 Batwoman.S03E09.HDTV.x264-TORRENTGALAXY.mp4.sr_processed*
-rwxrwx---+ 1 921    media  uarch        39 Jan 19 22:51 source.txt*
[email protected][/mnt/alpha/downloads/complete/tv]#

Allowed video file extensions: avi,mkv,mpg,mpeg,wmv,ogm,mp4,iso,img,divx,m2ts,m4v,ts,flv,f4v,mov,rmvb,vob,dvr-ms,wtv,ogv,3gp,webm,tp

Here are logs in DEBUG:

2022-01-20 00:08:57 INFO::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Finished manual post-processing job for: /mnt/downloads/complete/tv
2022-01-20 00:08:57 INFO::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Successfully processed
2022-01-20 00:08:57 INFO::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Processing succeeded for /mnt/downloads/complete/tv/Batwoman.S03E09.HDTV.x264-TORRENTGALAXY[TGx]/Batwoman.S03E09.HDTV.x264-TORRENTGALAXY.mp4
2022-01-20 00:08:57 DEBUG::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Notification for NMJ scan update not enabled, skipping this notification
2022-01-20 00:08:57 DEBUG::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Formatting pattern: %SN - %Sx%0E - %EN - %QN -> Batwoman - 3x09 - Meet Your Maker - SDTV
2022-01-20 00:08:57 DEBUG::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Parsed /mnt/tv/Batwoman/Season 03/Batwoman - S03E09 - Meet Your Maker into SHOW:[Batwoman] SEASON:[03] EPISODE:[09] ABD:[False] ANIME:[False] REGEX:[standard season_only]
2022-01-20 00:08:57 DEBUG::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Setting permissions for /mnt/tv/Batwoman/Season 03/Batwoman - S03E09 - Meet Your Maker.mp4 to 664 as parent directory has 775
2022-01-20 00:08:53 DEBUG::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Copying file from /mnt/downloads/complete/tv/Batwoman.S03E09.HDTV.x264-TORRENTGALAXY[TGx]/Batwoman.S03E09.HDTV.x264-TORRENTGALAXY.mp4 to /mnt/tv/Batwoman/Season 03/Batwoman - S03E09 - Meet Your Maker.mp4
2022-01-20 00:08:53 DEBUG::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Checking if the path [/mnt/tv/Batwoman/Season 03] already exists
2022-01-20 00:08:53 DEBUG::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Destination folder for this episode: /mnt/tv/Batwoman/Season 03
2022-01-20 00:08:53 DEBUG::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Formatting pattern: Season %0S -> Season 03
2022-01-20 00:08:53 DEBUG::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Episode has no release group, replacing it with 'TORRENTGALAXY[TGx]'
2022-01-20 00:08:53 DEBUG::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Parsed /mnt/downloads/complete/tv/Batwoman.S03E09.HDTV.x264-TORRENTGALAXY[TGx]/Batwoman.S03E09.HDTV.x264-TORRENTGALAXY into SHOW:[Batwoman] SEASON:[03] EPISODE:[09] GROUP:[TORRENTGALAXY[TGx]] ABD:[False] ANIME:[False] REGEX:[standard]
2022-01-20 00:08:53 DEBUG::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Formatting pattern: %SN - S%0SE%0E - %EN -> Batwoman - S03E09 - Meet Your Maker
2022-01-20 00:08:53 DEBUG::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Episode has no release group, replacing it with 'TORRENTGALAXY[TGx]'
2022-01-20 00:08:53 DEBUG::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Parsed /mnt/downloads/complete/tv/Batwoman.S03E09.HDTV.x264-TORRENTGALAXY[TGx]/Batwoman.S03E09.HDTV.x264-TORRENTGALAXY into SHOW:[Batwoman] SEASON:[03] EPISODE:[09] GROUP:[TORRENTGALAXY[TGx]] ABD:[False] ANIME:[False] REGEX:[standard]
2022-01-20 00:08:53 DEBUG::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Folder name (Batwoman.S03E09.HDTV.x264-TORRENTGALAXY[TGx]) appears to be a valid release name. Using it.
2022-01-20 00:08:53 DEBUG::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Parsed Batwoman.S03E09.HDTV.x264-TORRENTGALAXY[TGx] into SHOW:[Batwoman] SEASON:[03] EPISODE:[09] GROUP:[TORRENTGALAXY[TGx]] ABD:[False] ANIME:[False] REGEX:[standard]
2022-01-20 00:08:53 DEBUG::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Trying to determine free space on destination drive
2022-01-20 00:08:53 INFO::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::This download is marked a priority download so I'm going to replace an existing file if I find one
2022-01-20 00:08:53 DEBUG::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::There is no existing file so there's no worries about replacing it
2022-01-20 00:08:53 DEBUG::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Snatch history had a version in it, using that: v-1
2022-01-20 00:08:53 DEBUG::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Is ep a priority download: True
2022-01-20 00:08:53 DEBUG::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::SR snatched this episode and it is a higher quality so I'm marking it as priority
2022-01-20 00:08:53 DEBUG::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Quality of the episode we're processing: Qualities.SDTV
2022-01-20 00:08:53 DEBUG::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Snatch history had a quality in it, using that: SDTV
2022-01-20 00:08:53 DEBUG::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Retrieving episode object for 3x9
2022-01-20 00:08:53 DEBUG::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Found result in history for Batwoman.S03E09.HDTV.x264-TORRENTGALAXY.mp4 - Season: 3 - Episode: 9 - Quality: SDTV - Version: -1
2022-01-20 00:08:53 INFO::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Processing file /mnt/downloads/complete/tv/Batwoman.S03E09.HDTV.x264-TORRENTGALAXY[TGx]/Batwoman.S03E09.HDTV.x264-TORRENTGALAXY.mp4
2022-01-20 00:08:53 DEBUG::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Parsed /mnt/downloads/complete/tv/Batwoman.S03E09.HDTV.x264-TORRENTGALAXY[TGx] into SHOW:[Batwoman] SEASON:[03] EPISODE:[09] GROUP:[TORRENTGALAXY[TGx]] ABD:[False] ANIME:[False] REGEX:[standard]
2022-01-20 00:08:53 DEBUG::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Parsed Batwoman.S03E09.HDTV.x264-TORRENTGALAXY.mp4 into SHOW:[Batwoman] SEASON:[03] EPISODE:[09] GROUP:[TORRENTGALAXY] ABD:[False] ANIME:[False] REGEX:[standard]
2022-01-20 00:08:53 DEBUG::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Processing folder /mnt/downloads/complete/tv/Batwoman.S03E09.HDTV.x264-TORRENTGALAXY[TGx]
2022-01-20 00:08:53 DEBUG::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Parsed Batwoman.S03E09.HDTV.x264-TORRENTGALAXY.mp4 into SHOW:[Batwoman] SEASON:[03] EPISODE:[09] GROUP:[TORRENTGALAXY] ABD:[False] ANIME:[False] REGEX:[standard]
2022-01-20 00:08:53 DEBUG::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Processing folder /mnt/downloads/complete/tv
2022-01-20 00:08:53 INFO::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Processing /mnt/downloads/complete/tv
2022-01-20 00:08:53 INFO::POSTPROCESSORQUEUE-0X67VBHVE7-MANUAL::Started manual post-processing job for: /mnt/downloads/complete/tv

echel0n · January 21, 2022, 5:49am

whats with the asterisk at the end of each filename?

echel0n · January 21, 2022, 5:59am

Also the changes recently made was to do away with the allowed video file extension list, in favor of using mimetypes instead, I’ve confirmed on my end that mkv files are working for post-processing, however, for some reason they don’t seem to get picked up on your end, what device are you using and OS? also what version of Python do you have installed?

Yan · January 21, 2022, 6:04am

asterisk at the end of a file in Linux only means that the file has “executable” rights.

Yan · January 21, 2022, 6:06am

Using FreeBSD 12.2-RELEASE-p11 from a TrueNAS
Python is 3.7.9

Yan · January 26, 2022, 1:00am

Any suggestions or test I can do to help? I’m working in IT, so no you can go with the short verion.

echel0n · January 26, 2022, 1:18am

I need to spin up a FreeBSD VM to debug the code in as currently I have no reports other then yours that about failing to work with MKV files, as you can see even someone else that recently reported a post-processing issue, their file is a MKV file so we know its working on picking those files up

Yan · January 26, 2022, 1:45am

I completly understand… If I can be your “guinea pig” somehow, don’t hesitate… For now I simply rename the extension and I’m happy. Thanks!

echel0n · January 26, 2022, 1:48am

Well I am ultimately curious as to why or how this is happening and only to MKV files, could you create a backup and email it to me [email protected] please

Yan · February 5, 2022, 5:30am

Got anything from the backup I emailed you?

echel0n · February 6, 2022, 6:18pm

working on things today, will let you know my findings

dpetrovita · March 9, 2022, 9:26pm

I noticed that I also can’t get items to process and be moved to the media folders, for about 2 weeks now. Upon reading this thread, I also noticed all my non processable items are mkv type.
I am using Win 7 and Sickrage 10.0.50.

echel0n · March 10, 2022, 3:54pm

can you please provide logs?