Error loading IMDb info for theTVDB

I must get a couple hundred errors a day thta are all the same.
2018-11-27 17:15:32 SHOWQUEUE-UPDATE::Error loading IMDb info for theTVDB: {u’status’: 403, u’message’: u"Request doesn’t contain auth token"}

I have no idea howto fix.

@mtruffa are you still receiving this error?

I’m running commit 71c7f470e5e19ed3525df29a4612f60b6fe6759d and get it constantly

05:42:00 SHOWQUEUE-UPDATE::Error loading IMDb info for theTVDB: {'status': 403, 'message': "Request doesn't contain auth token"}
2019-06-12 05:40:21 SHOWQUEUE-UPDATE::Error loading IMDb info for theTVDB: {'status': 403, 'message': "Request doesn't contain auth token"}
2019-06-12 05:39:38 SHOWQUEUE-UPDATE::Error loading IMDb info for theTVDB: {'status': 403, 'message': "Request doesn't contain auth token"}
2019-06-12 05:39:36 SHOWQUEUE-UPDATE::Error loading IMDb info for theTVDB: {'status': 403, 'message': "Request doesn't contain auth token"}
2019-06-12 05:39:33 SHOWQUEUE-UPDATE::Error loading IMDb info for theTVDB: {'status': 403, 'message': "Request doesn't contain auth token"}
2019-06-12 05:39:25 SHOWQUEUE-UPDATE::Error loading IMDb info for theTVDB: {'status': 403, 'message': "Request doesn't contain auth token"}
2019-06-12 05:39:23 SHOWQUEUE-UPDATE::Error loading IMDb info for theTVDB: {'status': 403, 'message': "Request doesn't contain auth token"}
2019-06-12 05:39:12 SHOWQUEUE-UPDATE::Error loading IMDb info for theTVDB: {'status': 403, 'message': "Request doesn't contain auth token"}
2019-06-12 05:31:05 SHOWQUEUE-UPDATE::Error loading IMDb info for theTVDB: {'status': 403, 'message': "Request doesn't contain auth token"}
2019-06-12 05:31:00 SHOWQUEUE-UPDATE::Error loading IMDb info for theTVDB: {'status': 403, 'message': "Request doesn't contain auth token"}
2019-06-12 05:24:58 SHOWQUEUE-UPDATE::Error loading IMDb info for theTVDB: {'status': 403, 'message': "Request doesn't contain auth token"}
2019-06-12 05:24:49 SHOWQUEUE-UPDATE::Error loading IMDb info for theTVDB: {'status': 403, 'message': "Request doesn't contain auth token"}
2019-06-12 05:24:40 SHOWQUEUE-UPDATE::Error loading IMDb info for theTVDB: {'status': 403, 'message': "Request doesn't contain auth token"}
2019-06-12 05:02:31 SHOWQUEUE-UPDATE::Error loading IMDb info for theTVDB: {'status': 403, 'message': "Request doesn't contain auth token"}
2019-06-12 04:57:58 SHOWQUEUE-UPDATE::Error loading IMDb info for theTVDB: {'status': 403, 'message': "Request doesn't contain auth token"}

@echel0n

Are you still getting this message ?

i’ll update and check

nope still getting

2019-06-13 07:45:51 SHOWQUEUE-FORCE-UPDATE::Error loading IMDb info for theTVDB: {'status': 403, 'message': "Request doesn't contain auth token"}
2019-06-13 07:36:22 SHOWQUEUE-FORCE-UPDATE::Error loading IMDb info for theTVDB: {'status': 403, 'message': "Request doesn't contain auth token"}

Are you still getting this issue, if so just restart the app, should resolve it.
I will refactor the code to ensure tokens for TheTVDB are retrieved and stick.

1 Like

seems to be, thanks. although now I’m getting

[Rarbg]::Unable to connect to provider

probably unrelated

RARBG has always randomly kicked back that error, its all got to do with to many connections made to their API in a certain timeframe.

1 Like

sorry to bring this back up. i’ve tried restarting the app (and the server) and still keep getting this error.
checked and ive pulled latest changes from master too.
any ideas what else i can try?

Which version of SR are you on ?

ugh sorry, i should have put that in the original post, my apologies!
i’m on 9.4.84

I would suggest moving to the dev branch on python 3