Cannot add new show

Hi,
I tried to add a new show (Avenue 5) from the Sickrage - Add Show - IMDB - and also from Sickrage - Add Show - . Each time, it finds the show, I go through the 3 steps - and on the final step - once I click on Finish, it never goes on from there to actually add the show.
On the hdd - it adds the folder for the show, but it’s empty, no additional data or folders.
Also, it seems that the Sickrage process hangs for a very long time.
I am on the latest version of Sickrage, and it’s installed on Raspberry Pi 3, OSMC build.

Unfortunately I still cannot add new shows.It hangs when pressing on Finish. I tried adding a new show now. The folder show appears in the TV Shows default structure, but with nothing added inside.
What can I do?
Sickrage Error log:
2020-02-04 06:03:46 ERROR::SHOWQUEUE-UPDATE::APIError()
Traceback (most recent call last):
File “/opt/sickrage/sickrage/core/api/init.py”, line 108, in _request
resp.raise_for_status()
File “/usr/local/lib/python3.5/dist-packages/requests/models.py”, line 940, in raise_for_status
raise HTTPError(http_error_msg, response=self)
requests.exceptions.HTTPError: 403 Client Error: Forbidden for url: https://auth.sickrage.ca/auth/realms/sickrage/protocol/openid-connect/auth?client_id=sickrage-api&redirect_uri=https%3A%2F%2Fwww.sickrage.ca%2Fapi%2F%2Foauth%2Fcallback&response_type=code&scope=openid+email+profile&state=4bf57627-b512-4cf7-b504-3af2263fac22

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/opt/sickrage/sickrage/core/tv/show/__init__.py", line 493, in load_imdb_info
    imdb_info = IMDbAPI().search_by_imdb_id(self.imdb_id)
  File "/opt/sickrage/sickrage/core/api/imdb/__init__.py", line 11, in search_by_imdb_id
    return self._request('GET', query)
  File "/opt/sickrage/sickrage/core/api/__init__.py", line 130, in _request
    raise APIError(status=status_code, message=error_message)
sickrage.core.api.exceptions.APIError
2020-02-05 06:08:29 ERROR::SHOWQUEUE-UPDATE::APIError()
Traceback (most recent call last):
  File "/opt/sickrage/sickrage/core/api/__init__.py", line 152, in request
    resp.raise_for_status()
  File "/usr/local/lib/python3.5/dist-packages/requests/models.py", line 940, in raise_for_status
    raise HTTPError(http_error_msg, response=self)
requests.exceptions.HTTPError: 403 Client Error: Forbidden for url: https://auth.sickrage.ca/auth/realms/sickrage/protocol/openid-connect/auth?client_id=sickrage-api&redirect_uri=https%3A%2F%2Fwww.sickrage.ca%2Fapi%2F%2Foauth%2Fcallback&response_type=code&scope=openid+email+profile&state=5d8e592e-eba9-4efe-89b5-eba41cfd3a1f

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/opt/sickrage/sickrage/core/tv/show/__init__.py", line 492, in load_imdb_info
    imdb_info = sickrage.app.api.imdb.search_by_imdb_id(self.imdb_id)
  File "/opt/sickrage/sickrage/core/api/__init__.py", line 271, in search_by_imdb_id
    return self.api.request('GET', query)
  File "/opt/sickrage/sickrage/core/api/__init__.py", line 174, in request
    raise APIError(status=status_code, message=error_message)
sickrage.core.api.exceptions.APIError
2020-02-06 18:51:34 DEBUG::CORE::Saved encrypted config to disk

Sickrage log:
2020-02-06 18:58:14 INFO::CORE::SiCKRAGE :: STARTED
2020-02-06 18:58:14 INFO::CORE::SiCKRAGE :: APP VERSION:[9.4.201]
2020-02-06 18:58:14 INFO::CORE::SiCKRAGE :: CONFIG VERSION:[v15]
2020-02-06 18:58:14 INFO::CORE::SiCKRAGE :: DATABASE VERSION:[v10]
2020-02-06 18:58:14 INFO::CORE::SiCKRAGE :: DATABASE TYPE:[sqlite]
2020-02-06 18:58:14 INFO::CORE::SiCKRAGE :: URL:[http://0.0.0.0:8081]
2020-02-06 18:58:15 DEBUG::VERSIONUPDATER::git remote update returned : Fetching origin
error: insufficient permission for adding an object to repository database .git/objects
fatal: failed to write object
fatal: unpack-objects failed
error: Could not fetch origin
2020-02-06 18:58:15 WARNING::VERSIONUPDATER::Unable to contact server, can’t check for update
2020-02-06 18:58:15 DEBUG::VERSIONUPDATER::GIT CMD OUTPUT: Fetching origin
error: insufficient permission for adding an object to repository database .git/objects
fatal: failed to write object
fatal: unpack-objects failed
error: Could not fetch origin
2020-02-06 18:58:15 DEBUG::VERSIONUPDATER::Executing git rev-parse HEAD with your shell in /opt/sickrage
2020-02-06 18:58:15 DEBUG::VERSIONUPDATER::git rev-parse HEAD : returned successful
2020-02-06 18:58:17 DEBUG::CORE::Executing git symbolic-ref -q HEAD with your shell in /opt/sickrage
2020-02-06 18:58:18 DEBUG::CORE::git symbolic-ref -q HEAD : returned successful
2020-02-06 18:58:18 DEBUG::CORE::Executing git ls-remote --heads origin with your shell in /opt/sickrage
2020-02-06 18:58:20 DEBUG::CORE::git ls-remote --heads origin : returned successful
2020-02-06 18:58:20 DEBUG::CORE::Executing git rev-parse HEAD with your shell in /opt/sickrage
2020-02-06 18:58:21 DEBUG::CORE::git rev-parse HEAD : returned successful
2020-02-06 18:58:21 DEBUG::CORE::Branch checkout: 89dc34bc5944cc500c711854727e09a5f62f174c->develop
2020-02-06 18:58:21 DEBUG::CORE::Executing git symbolic-ref -q HEAD with your shell in /opt/sickrage
2020-02-06 18:58:21 DEBUG::CORE::git symbolic-ref -q HEAD : returned successful
2020-02-06 18:58:22 DEBUG::CORE::GET URL: https://git.sickrage.ca/SiCKRAGE/sickrage/raw/master/requirements.txt [Status: 200]
2020-02-06 18:58:22 DEBUG::CORE::User-Agent: SiCKRAGE.CE.1/(Linux;4.19.55-6-;ce1d2928-4901-11ea-a928-b827ebe3b86b)
2020-02-06 18:58:23 DEBUG::CORE::Executing /usr/local/bin/pydoc3.7 install --no-cache-dir -r /tmp/tmpxczgaglj with your shell in /opt/sickrage
2020-02-06 18:58:24 DEBUG::CORE::Executing git reset --hard with your shell in /opt/sickrage
2020-02-06 18:58:24 DEBUG::CORE::git reset --hard : returned successful
2020-02-06 18:58:24 DEBUG::CORE::Executing git config remote.origin.fetch +refs/heads/:refs/remotes/origin/ with your shell in /opt/sickrage
2020-02-06 18:58:24 DEBUG::CORE::git config remote.origin.fetch +refs/heads/:refs/remotes/origin/ : returned successful
2020-02-06 18:58:24 DEBUG::CORE::Executing git fetch --all with your shell in /opt/sickrage
2020-02-06 18:58:27 DEBUG::CORE::git fetch --all returned : Fetching origin
error: insufficient permission for adding an object to repository database .git/objects
fatal: failed to write object
fatal: unpack-objects failed
error: Could not fetch origin
2020-02-06 18:58:27 DEBUG::CORE::Executing git checkout -f develop with your shell in /opt/sickrage
2020-02-06 18:58:28 DEBUG::CORE::git checkout -f develop : returned successful
2020-02-06 18:58:33 INFO::CORE::SiCKRAGE IS SHUTTING DOWN!!!
2020-02-06 18:58:35 DEBUG::CORE::Saved encrypted config to disk
2020-02-06 18:59:08 INFO::CORE::Performing integrity check on main database
2020-02-06 18:59:08 INFO::CORE::Performing migrations on main database
2020-02-06 18:59:08 INFO::CORE::Performing sync on main database
2020-02-06 18:59:08 INFO::CORE::Performing cleanup on main database
2020-02-06 18:59:08 INFO::CORE::Performing integrity check on cache database
2020-02-06 18:59:08 INFO::CORE::Performing migrations on cache database
2020-02-06 18:59:08 INFO::CORE::Performing sync on cache database
2020-02-06 18:59:08 INFO::CORE::Performing cleanup on cache database
2020-02-06 18:59:09 DEBUG::CORE::Parsed Show.Name.S02E03.HDTV.XviD-RLSGROUP into SHOW:[Show Name] SEASON:[02] EPISODE:[03] GROUP:[RLSGROUP] ABD:[False] ANIME:[False] REGEX:[standard]
2020-02-06 18:59:09 DEBUG::CORE::Found codec for ‘Show Name: Ep Name’.
2020-02-06 18:59:09 DEBUG::CORE::Episode has no release group, replacing it with ‘RLSGROUP’
2020-02-06 18:59:09 DEBUG::CORE::Formatting pattern: %SN - S%0SE%0E - %EN - %QN -> Show Name - S02E03 - Ep Name - 720p HDTV
2020-02-06 18:59:09 DEBUG::CORE::Parsed Show.Name.S02E03.HDTV.XviD-RLSGROUP into SHOW:[Show Name] SEASON:[02] EPISODE:[03] GROUP:[RLSGROUP] ABD:[False] ANIME:[False] REGEX:[standard]
2020-02-06 18:59:09 DEBUG::CORE::Found codec for ‘Show Name: Ep Name’.
2020-02-06 18:59:09 DEBUG::CORE::Episode has no release group, replacing it with ‘RLSGROUP’
2020-02-06 18:59:09 DEBUG::CORE::Formatting pattern: Season %0S -> Season 02
2020-02-06 18:59:09 DEBUG::CORE::Trying to parse Show Name - S02E03 - Ep Name - 720p HDTV.ext
2020-02-06 18:59:09 DEBUG::CORE::Parsed Show Name - S02E03 - Ep Name - 720p HDTV.ext into SHOW:[Show Name] SEASON:[02] EPISODE:[03] ABD:[False] ANIME:[False] REGEX:[standard]
2020-02-06 18:59:09 DEBUG::CORE::Parsed Show Name - S02E03 - Ep Name - 720p HDTV.ext into SHOW:[Show Name] SEASON:[02] EPISODE:[03] ABD:[False] ANIME:[False] REGEX:[standard]
2020-02-06 18:59:09 DEBUG::VERSIONUPDATER::Executing git rev-parse HEAD with your shell in /opt/sickrage
2020-02-06 18:59:09 INFO::NAMECACHE::Checking for SiCKRAGE scene exception updates on theTVDB
2020-02-06 18:59:09 DEBUG::VERSIONUPDATER::git rev-parse HEAD : returned successful
2020-02-06 18:59:09 DEBUG::VERSIONUPDATER::Executing git remote update with your shell in /opt/sickrage
2020-02-06 18:59:10 DEBUG::TZUPDATER::GET URL: https://cdn.sickrage.ca/network_timezones/ [Status: 200]
2020-02-06 18:59:10 DEBUG::TZUPDATER::User-Agent: SiCKRAGE.CE.1/(Linux;4.19.55-6-;f2a608fa-4901-11ea-bce1-b827ebe3b86b)
2020-02-06 18:59:10 DEBUG::NAMECACHE::GET URL: https://cdn.sickrage.ca/scene_exceptions/ [Status: 200]
2020-02-06 18:59:10 DEBUG::NAMECACHE::User-Agent: SiCKRAGE.CE.1/(Linux;4.19.55-6-;f2a608fa-4901-11ea-bce1-b827ebe3b86b)
2020-02-06 18:59:10 DEBUG::QUICKSEARCH-CACHE::Loaded 31 shows to QuickSearch cache
2020-02-06 18:59:10 DEBUG::QUICKSEARCH-CACHE::Loaded 1949 episodes to QuickSearch cache
2020-02-06 18:59:11 INFO::NAMECACHE::Checking for XEM scene exception updates
2020-02-06 18:59:11 DEBUG::NAMECACHE::GET URL: http://thexem.de/map/allNames?origin=tvdb&seasonNumbers=1 [Status: 200]
2020-02-06 18:59:11 DEBUG::NAMECACHE::User-Agent: SiCKRAGE.CE.1/(Linux;4.19.55-6-;f2a608fa-4901-11ea-bce1-b827ebe3b86b)
2020-02-06 18:59:11 INFO::CORE::SiCKRAGE :: STARTED
2020-02-06 18:59:11 INFO::CORE::SiCKRAGE :: APP VERSION:[9.4.202.dev2]
2020-02-06 18:59:11 INFO::CORE::SiCKRAGE :: CONFIG VERSION:[v15]
2020-02-06 18:59:11 INFO::CORE::SiCKRAGE :: DATABASE VERSION:[v10]
2020-02-06 18:59:11 INFO::CORE::SiCKRAGE :: DATABASE TYPE:[sqlite]
2020-02-06 18:59:11 INFO::CORE::SiCKRAGE :: URL:[http://0.0.0.0:8081]
2020-02-06 18:59:12 INFO::NAMECACHE::Checking for AniDB scene exception updates
2020-02-06 18:59:13 DEBUG::VERSIONUPDATER::git remote update returned : Fetching origin
error: insufficient permission for adding an object to repository database .git/objects
fatal: failed to write object
fatal: unpack-objects failed
error: Could not fetch origin
2020-02-06 18:59:13 WARNING::VERSIONUPDATER::Unable to contact server, can’t check for update
2020-02-06 18:59:13 DEBUG::VERSIONUPDATER::GIT CMD OUTPUT: Fetching origin
error: insufficient permission for adding an object to repository database .git/objects
fatal: failed to write object
fatal: unpack-objects failed
error: Could not fetch origin
2020-02-06 18:59:13 DEBUG::VERSIONUPDATER::Executing git rev-parse HEAD with your shell in /opt/sickrage
2020-02-06 18:59:13 DEBUG::VERSIONUPDATER::git rev-parse HEAD : returned successful
2020-02-06 19:01:54 DEBUG::CORE::Searching for Show with term: Brooklyn Nine-Nine on Indexer: theTVDB
2020-02-06 19:01:54 DEBUG::tornado::POST URL: https://api.thetvdb.com/login [Status: 200]
2020-02-06 19:01:54 DEBUG::tornado::User-Agent: SiCKRAGE.CE.1/(Linux;4.19.55-6-;f2a608fa-4901-11ea-bce1-b827ebe3b86b)
2020-02-06 19:01:54 DEBUG::tornado::With post data: ‘{“apikey”: “F9C450E78D99172E”}’
2020-02-06 19:01:54 DEBUG::tornado::Encoding the JWT token as UTF-8
2020-02-06 19:01:54 DEBUG::tornado::Padding the JWT with 1 bytes
2020-02-06 19:01:54 INFO::tornado::JWT Successfully decoded
2020-02-06 19:01:54 DEBUG::tornado::Payload extracted from JWT: {‘exp’: 1581613314, ‘id’: ‘SiCKRAGE’, ‘orig_iat’: 1581008514}
2020-02-06 19:01:54 DEBUG::tornado::Searching for show by name: Brooklyn Nine-Nine
2020-02-06 19:01:55 DEBUG::tornado::GET URL: https://api.thetvdb.com/search/series?name=Brooklyn%20Nine-Nine [Status: 200]
2020-02-06 19:01:55 DEBUG::tornado::User-Agent: SiCKRAGE.CE.1/(Linux;4.19.55-6-;f2a608fa-4901-11ea-bce1-b827ebe3b86b)

What version are you using?

1 Like

APP VERSION:[9.4.202.dev2]

Sorry for the long logs - I wanted to give you as much info as possible.

I updated the Sickrage version via git pull to SR Version: 9.4.202.dev4. Unfortunately, the same thing happens - I cannot add new shows - it hangs when pressing Finish.

Any news on this issue?

Sorry, been super busy, I havent seen this issue on windows and linux builds, can you add the 100 ?

Ok, no worry, I just tried now to add a new show…and it worked! I added Brooklyn Nine-Nine and it already started to get the files. No idea what happened before as I did not change a thing…
Thank you for the reply and sorry to bother you